Project Image

Project Overview

During my tenure at Best Buy, I was integral to the UI design, concept development, and production processes. Leveraging tools like Photoshop and Illustrator, I played a key role in creating visually compelling digital newsletters. Collaborating closely with art directors, inventory merchandisers, and product managers, I created impactful promotional content and enhanced the overall design process → for North America’s largest and fastest-growing retail company.

Role

  • UI Design
  • Concepting
  • Production Design
  • Coordination
  • Documentation
  • Localization
  • A/B Testing

Why redesign?

As the digital landscape evolved, the need for mobile-friendly design became crucial.

The existing newsletter, originally crafted for larger screens, faced significant challenges on mobile devices due to its crowded layout, lengthy copy, and small images. These issues hindered user engagement and necessitated a redesign to enhance usability and visual appeal on smaller screens.

The Ideas

  • Designed a cleaner layout for quick user comprehension.
  • Aligned branding with the existing e-commerce site for a cohesive user experience.
  • Reduced unnecessary copy, retaining only essential keywords for impactful communication.
  • Incorporated captivating motion graphics to enhance audience engagement.
  • Amplified product visibility by enlarging images and clickable areas, optimizing mobile usability.
  • Achieved adaptability within budget constraints by creating a single version that seamlessly fits both desktop and mobile views.

A/B Testing

Stakeholders agreed to conduct A/B testing to validate my idea and theory. We collaborated with a third-party agency to create two versions of the email, which were evenly distributed to two equal groups of email subscribers within Canada.

Proposed wireframe

Before

After

Conclusion

  • Developed a single version that seamlessly fits both desktop and mobile views, achieving cost-effective adaptability despite budget constraints.
  • Observed a 20% increase in the engagement rate on average following several rounds of testing.